We offer a full refund for your unwanted items on the condition that they are returned in their original packaging with all components present, and all in a resalable condition, EXCLUDING cutting orders. We cannot refund carriage charges or credit card charges. If you are unsure whether your order qualifies under our returns policy, please get in touch with us.
We will charge a restocking fee should the product need to be “made good” once received by us, to allow for its resale.
Your unwanted product can be returned to us using our standard freight charges, or you are entitled to arrange your own delivery back to our premises.
For any further queries, please get in touch with us at firstname.lastname@example.org